Frequently Asked Questions

Everything you need to know about your minimalist beauty routine.

Where does MERIT ship?

We currently ship to the United States, Canada, and the United Kingdom. We are working on expanding to more countries soon.

What is your return policy?

We offer free returns on all orders within 30 days of purchase. Products must be in their original packaging and lightly used or unused.

Are your products clean and vegan?

Yes, all MERIT products are vegan, cruelty-free, and formulated to meet Clean at Sephora standards, excluding over 2,700 potentially harmful ingredients.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as Buy Now, Pay Later options via Afterpay.

How do I find my shade?

You can use our online Shade Finder tool or message our Concierge team with a photo of yourself in natural light for a personalized recommendation.